Mercure Napoli Centro Angioino 4 stars

Customer review rating (ALL Rating) 4.4/5 828 reviews

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Mercure Napoli Centro Angioino - Image 1
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Via Depretis 123, IT063049A1VVFCGSFT, CIR 15063049ALB0775, 80133 NAPOLI, Italy

Description

Hotel extras

  • Strategic location in the center of Naples; see Naples on foot!

  • Breakfast on a terrace with view of the Maschio Angioino and the sea

  • 5-minute walk from Molo Beverello with boats to Amalfi Coast

  • Easily accessible by car, possibility of affiliated garages

  • Palazzo Reale, Galleria Umberto, Quartieri Spagnoli, "Napoli Sotterranea"

Our accommodation(s)

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Room 1

Hotel location

Mercure Napoli Centro Angioino

Via Depretis 123, IT063049A1VVFCGSFT, CIR 15063049ALB0775
80133 NAPOLI
Italy

GPS:40.840234, 14.253838

Telephone
Fax +39 081 552 9509

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

Caffè Angioino

Enjoy a relaxing break in our bar. A modern and elegant design with a Neapolitan flavor welcomes you, an ideal location to taste the many local delicacies. The bar is open every day, from 6 pm to 10 pm.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  828 reviews

TripAdvisor Rating  3.8/5  1,853 reviews

Certificate of excellence 2025

Customer review rating 4.0/5

Helene Z. Friends - Confirmed reviews ALL

Dear Guest, thank you for your feedback. We are pleased to hear that overall you had a good stay, but we sincerely apologize for the inconveniences you experienced regarding the minibar service, tea selection, and the interaction with our staff. Your comments are very important and will help us improve our service. We hope to welcome you again for a better experience. Kind regards, Front Office Manager Mercure Napoli Centro Angioino

Second stay - very disappointed

Customer review rating 0.5/5

Marina Families - Confirmed reviews ALL

Dear Guest, thank you for taking the time to share your feedback. I am truly sorry to hear that your experience did not meet your expectations, and I would like to extend my sincere apologies for the inconveniences you encountered during your stay. We deeply regret the repeated issues with the room key and understand how frustrating this must have been. Please know that we are actively reviewing our key card system to prevent this from happening again. I also apologize for the malfunctioning hairdryer and appreciate you bringing it to our attention. Regarding the external noise and the view from your room, we understand how important a restful environment is, and I am sorry this impacted your comfort. While we cannot control external surroundings, we will review room allocations more carefully for future guests and work on possible soundproofing improvements. We take all feedback seriously, and your comments about breakfast and service quality have been shared with the relevant teams to ensure we make necessary improvements. Although we regret that we did not meet your expectations this time, we hope you might reconsider and give us another opportunity to provide you with the quality stay you deserve. Kind regards, Front Office Manager Mercure Napoli Centro Angioino

Good Location and friendly staff

Customer review rating 4.0/5

Sunil T. Couples - Confirmed reviews ALL

Dear Guest, thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Front Office Manager Mercure Napoli Centro Angioino

No restaurant, paper glasses, no sleepers, below average cleaning

Customer review rating 2.0/5

Andrew Business - Confirmed reviews ALL

Dear Guest, ​Thank you for sharing your feedback. We are pleased to hear that you enjoyed our breakfast offerings. However, we regret that certain aspects of your stay did not meet your expectations.​ Please be assured that we take these matters seriously and are committed to addressing them to enhance our guests\' experience.​ Your insights are invaluable to us, and we hope to have the opportunity to welcome you back in the future, providing you with an improved and more satisfying stay. Sincerely, Front Office Manager Hotel Mercure Napoli Centro Angioino

Very good stay, location is very good….

Customer review rating 4.0/5

Satwant Couples - Confirmed reviews ALL

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Front Office Manager Hotel Mercure Napoli Centro Angioino

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Other web-users rate our hotel

  • 484 reviews 9.6/10 Location
  • 511 reviews 7.4/10 Room
  • 519 reviews 9.2/10 Service
  • 21 reviews 5.6/10 WiFi
  • 295 reviews 8.6/10 Breakfast
  • 185 reviews 7.7/10 Cleanliness
  • 145 reviews 8.4/10 Amenities
  • 69 reviews 4.9/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.